Disability in resettlement: access, process and replacement housing

A process built on travelling to offices, reading notices and rebuilding a house excludes disabled people at every step.

Olule Solomon8 min read

A resettlement process asks people to attend meetings, read notices, travel to offices, queue for payment, assemble documents, and rebuild a house. Each step assumes a set of capabilities, and a household where someone cannot walk far, cannot see the notice or cannot follow a meeting held in a crowded room falls out at every one of them.

Where exclusion actually happens

  • Consultation. Meetings in inaccessible venues, no sign language, no materials in any form other than dense printed text, and a format that rewards speaking up in a large group.
  • Enumeration. The household member who answers the door answers for everyone, and a disabled adult's separate claim, income or asset ownership is recorded under someone else's name if at all.
  • Documentation. Obtaining identification requires travel to an office, which is the specific barrier that excludes disabled claimants from payment.
  • Payment. A single payment point, on one day, with a queue.
  • The move itself. Dismantling, transporting and rebuilding assumes household labour that may not exist.
  • Grievances. A mechanism reachable by walking to an office and writing a complaint.

None of these is a policy decision to exclude. All of them are design defaults, and they compound.[1]

Nobody wrote a rule excluding disabled households. The process just requires a set of abilities at every step, and never checks whether people have them.

Identify at census, and record the need not the label

Recording disability as a yes-or-no vulnerability flag produces a number and no action. What is operationally useful is the specific limitation and the specific support it implies: cannot travel to the district office, cannot read written notices, needs assistance to relocate belongings, requires a house without steps and with an accessible latrine.[2]

Recorded that way, the flag drives concrete entitlements rather than a paragraph in the RAP about attention to vulnerable groups.

Replacement housing

This is where a project can do the most good at the least cost, and it has to be decided before construction. Level or ramped access, a doorway wide enough for a wheelchair, an accessible latrine and washing area, and a plot position that does not require crossing rough ground to reach water or the road.

Retrofitting any of that afterwards costs several times as much, and the household generally pays for it out of compensation intended for something else.[3]

Assisted process as an entitlement

The single most effective measure is a named person who accompanies the household through the whole sequence — verification, disclosure, documentation, payment, relocation — rather than expecting it to navigate an administrative process designed for someone else.

Alongside that: home visits instead of office visits for verification and disclosure; payment brought to the household or accompanied; and physical assistance with the move, which for some households is the difference between relocating and not.

Consultation that reaches people

Accessible venues, smaller sessions, materials read aloud, and direct engagement with disabled people's organisations where they exist locally — they know the population and are frequently already organised.

One caution: consulting a disabled person through a family member is not consulting them. Where a household member speaks for someone throughout, the record should note it, and someone should ask separately.[4]

Monitoring

Disaggregate. If monitoring reports household-level averages, a group that is a few per cent of the population disappears entirely. Track these households individually through to closure — what was committed, what was delivered, and their status at last contact — because they are also the households a completion audit will look for first.

Sources

  1. [1]Performance Standard 5: Land Acquisition and Involuntary Resettlement — International Finance Corporation, 2012.
  2. [2]Guidance Note 5: Land Acquisition and Involuntary Resettlement — International Finance Corporation, 2012.
  3. [3]Good Practice Handbook: Land Acquisition and Involuntary Resettlement — International Finance Corporation, 2023.
  4. [4]ESF Guidance Note 5: Land Acquisition, Restrictions on Land Use and Involuntary Resettlement — World Bank, 2018.

Olule Solomon

Lead Consultant, ValueSpace

Olule Solomon is Lead Consultant at ValueSpace, where he works on land acquisition and resettlement systems for donor-financed infrastructure in East Africa. He writes about the practical gap between what the safeguard standards require and what a project can actually evidence at completion audit.

Related reading

Free entitlement matrix template

15 loss categories, eligibility split by tenure, valuation basis and the PS-5 provision behind every row. CSV, no registration wall.

Get the template →

The software behind this

SmartLARMS keeps the record this article describes

PAP register, replacement-cost valuations, entitlements, recorded payments reconciled against disbursement files, and grievances — every change attributed and time-stamped, so a completion audit is evidenced rather than reconstructed. Offline-first in the field.