ValueSpace Ltd · Kampala · land acquisition and resettlement

The audit will ask what this household was paid. And when.

It arrives three years after the works finish, when the team has dispersed and the field notebooks are in someone's garage. We run RAPs in East Africa, we got tired of assembling that evidence out of spreadsheets, so we built the system we wanted: Resettlement Action Plan (RAP) software holding the PAP register, valuations at replacement cost, entitlements, grievances and payments reconciled to confirmed receipt — every change attributed to a person and a date, which is what World Bank ESS-5 and IFC PS-5 are checked against.

We set up your first project free.

Who was affected?
PAP register, cut-off date locked
What were they owed?
Valuation at full replacement cost
Did it reach them?
Payments reconciled to confirmed receipt
Can you show it?
Every change attributed and time-stamped
smartlarms.com / projects / nyando-corridor / paps

PAPs Registry

Manage project-affected persons and census clearance gates.

Census Gate 2: Locked Live Syncing
Registered PAPs
12,482
↑ 142 this week
Total Valuation
$4,821,950
82% Verified
Grievances Redressed
94.2%
118 / 124 Resolved
Project-Affected Persons (PAPs)
FilterExport matrix
PAP IDFull NameLocationAsset ClassesStatusCompensation
PAP-08412 Ester NamonoNyando Section 2CropsStructure Approved $14,250.00
PAP-08413 David OkelloNyando Section 4TreesLand Census Lock $8,100.00
PAP-08414 Sarah NdagireNyando Section 2Crops QA Review $2,850.00

One project is using this so far. We will set up a few more this year at no charge — we learn more from watching a real RAP run on it than we would charge you for it, and the setup is done by the people who built it. What it costs after that →

PRODUCT

What a RAP has to keep track of, in one place.

SmartLARMS holds the parts of a resettlement plan that have to survive being asked about later — the register, the valuations, the entitlements, the grievances, the payments. On most projects these sit in separate spreadsheets held by separate people, and reconciling them at completion audit takes months.

Offline-first PAP register

Field officers register project-affected persons on Android and iOS, without a network. Syncs cleanly when back in range — no duplicates, no lost rows.

10:45 AM
Offline

Field Survey

Workspace: Nyando Corridor RAP

12 pending
Namono_Ester_crop.jpg
1.4 MB · GPS Tagged
PAP Full Name
Ester Namono
Primary Asset Classification
Banana Grove / Semi-Perm. Structure
GPS Latitude
-1.29214
GPS Longitude
36.82195
Sync Offline Data

Unified asset valuation

Crops, trees, structures and land in one table per PAP. Configure district-level override rates and snapshot schedules to handle local deviations and lock history.

MMCR compliance

Track RAP commitments, attach evidence, roll up compliance percentages per project. World Bank and IFC reporting standards out of the box.

Grievance redress mechanism

PAPs file grievances by web, mobile, or in-person. Priority + deadline tracking, response-time analytics, resolution audit trail — straight to your lender report.

Audit-ready exports

Excel valuation reports, CSV grievance registers, RAP compliance summaries. One click, one file, one defensible record.

Workspace & project teams

Organize by client or funding body, invite users with workspace-scoped project roles (Manager, Valuer, Sociologist, QA Officer). Hand off tasks securely without emailing spreadsheets.

LARMS gate approvals

Enforce audit lock gates (Cut-off date, Census lock, and QA clearance) dynamically to secure field census data and restrict edits post-approval.

ESHS & safeguards compliance

Author Environmental & Social Management Plans (ESMPs). Track contractor checklists, log Occupational Health & Safety (OHS) incidents, and execute Chance Find procedures.

WORKFLOW

A Resettlement Action Plan, end to end.

Census through to completion audit, in the order the work happens. None of this is novel — it is how a RAP is run when it is run properly, with the record kept as you go instead of assembled at the end.

01

Set up the project

Create a workspace, attach a methodology and rate schedule, invite your field team. Best-practice defaults so you don't start from a blank page.

02

Register PAPs in the field

Surveyors capture identity, photographs, GPS and the full asset inventory on mobile. Works offline; syncs automatically when online.

03

Value & compensate

Every PAP's assets roll into a compensation matrix in real time. Edit rates inline, snapshot a version, export to Excel for sign-off.

04

Report & defend

MMCR commitments, engagement logs, grievances — all in one audit trail. Generate the report your lender asks for in minutes, not weeks.

WHO IT'S FOR

Three people open a RAP, and none of them want the same view.

The people who write the plan

Resettlement consultants

One methodology and one rate schedule across your engagements, so a valuation done on one project can be explained on the next. Exports a lender will accept without a covering note.

  • Multi-project workspaces
  • Reusable rate schedules
  • Field-team management

The people who ask for the evidence

Lenders and funding agencies

Open grievances, overdue commitments and where each project stands against what it committed to — without waiting for a quarterly report to be written.

  • Cross-project rollups
  • Compliance dashboards
  • MMCR exports

The people who meet the households

Field teams

Enumerators, valuers, sociologists and grievance officers each see the part of the record they work on, and every entry carries their name — which protects them as much as it evidences the project.

  • Per-role views
  • Grievance redress workflow
  • Engagement logs
FIELD NOTES

Read the writing before you believe the software.

Claims about competence are cheap, so here is the work instead. These are written for practitioners, cited to the standards themselves, and free to read without giving us an email address.

Written by

Olule Solomon

Lead Consultant, ValueSpace

Olule Solomon is Lead Consultant at ValueSpace, where he works on land acquisition and resettlement systems for donor-financed infrastructure in East Africa. He writes about the practical gap between what the safeguard standards require and what a project can actually evidence at completion audit.

140
Articles
60
Papers
0
Invented stats

Every citation on this site resolves to the standard it names — PS-5, ESS-5, the IFC handbook, the CAO case record. No paywalls, no registration wall, nothing behind a form.

Working paperThe impoverishment risks framework and what it still explains about displacement outcomesCernea's eight risks of displacement, why the model endures in resettlement scholarship, and where practice still fails to operationalise it.
PRICING

Priced per project, because that is how you budget.

A RAP budget has a line for software, not a headcount. Everyone on the project gets an account, and what you pay follows the number of project-affected persons — a 200-PAP road widening is not a 20,000-PAP reservoir.

Pilot

For your first project

Free
  • One pilot project
  • Unlimited users
  • CSV & Excel exports
  • Email support
Create a workspace
Most projects

Project

For active engagements

Custom

Tailored to PAP count & complexity

  • Unlimited PAPs & assets
  • MMCR compliance module
  • Mobile app + offline sync
  • Priority support, SLA
Talk to us

Portfolio

For lenders & agencies

Talk to us
  • Multi-project rollups
  • Audience-scoped publication gate
  • Custom reporting
  • Dedicated success manager
Contact sales
THE FIELD APP

On the phone in the valley, with no signal.

SmartLARMS runs on Android and iOS. The collection flow makes no network calls at all — census, land, structures, crops, grievances, photographs and GPS are written to the device as they are taken, and uploaded when the collector chooses to upload them. The Uganda administrative gazetteer ships inside the app, so location cascades resolve with the aeroplane mode on.

The app signs in; it does not sign you up — field accounts come from your project administrator, so install it once someone has set you up. Evaluating rather than joining a project? Create a workspace →

What it does on the device

  • Works with the aeroplane mode on

    Not offline-tolerant — offline. Nothing spins, nothing times out, and no form is lost because a request failed half way through saving it.

  • Rates the collector cannot get wrong

    Compensation rates resolve from the project's approved schedule and the administrative unit the record sits in. A collector selects what they are looking at; they never type a rate, and cannot apply one from the wrong district.

  • Cut-off dates enforced on the phone

    When a census closes, the app knows. Late admissions are refused at the point of entry rather than found during a completion audit, long after they can be cheaply corrected.

  • Evidence attached at capture

    Photographs and GPS coordinates ride with the record, so each entry carries the proof it was collected where and when it claims.

Everything the app captures →
FAQ

Resettlement software questions.

What is a Resettlement Action Plan (RAP)?

A Resettlement Action Plan is the document and process a project follows when it displaces people or takes their land: a census of project-affected persons, a socio-economic baseline, valuation of affected assets at replacement cost, an entitlement matrix, a grievance mechanism, and monitoring through to a completion audit. World Bank ESS-5 and IFC PS-5 make each of those steps a condition of financing.

What does Resettlement Action Plan software actually do?

It replaces the spreadsheets, paper forms and scattered folders a RAP normally runs on. SmartLARMS holds the PAP register, asset valuations, entitlement matrix, consent and disclosure records, grievances and compensation records in one place, with every change attributed to a named user and time-stamped — so the completion audit can be evidenced rather than reconstructed.

Does SmartLARMS support World Bank ESS-5 and IFC PS-5 requirements?

Yes. The workflow is built around them: a locked census cut-off date, valuation at replacement cost, a documented grievance redress mechanism, vulnerability screening, livelihood restoration tracking, and audit-ready exports for lenders and independent monitors.

Can field teams collect census and valuation data offline?

Yes. The mobile app is offline-first, because RAP census and valuation work happens in places with no reliable network. Enumerators capture households, assets, photographs and GPS boundaries offline, and the data syncs when a connection returns.

Does SmartLARMS make compensation payments?

No — and deliberately so. Payments are executed by the project or its paying agent through banks or mobile money. SmartLARMS records what was paid against each entitlement and reconciles those payment files back to the PAP register, so the audit trail is complete without the platform becoming a regulated payment service.

How is SmartLARMS priced?

Per project rather than per seat, because that is how a RAP budget is actually built — as a line item in the resettlement budget, not a headcount cost. Everyone on the project can have an account, and pricing scales with the number of project-affected persons.

What is the difference between a RAP and a Livelihood Restoration Plan?

A RAP covers physical displacement — people losing homes or land and being resettled. A Livelihood Restoration Plan covers economic displacement, where people keep their homes but lose income or access to resources. Projects frequently need both, and SmartLARMS tracks LRP measures and their outcomes alongside the resettlement entitlements.

Background

Resettlement Action Plan software, in plain terms.

When a road, dam, transmission line or pipeline takes land, the people who lose homes, fields, trees or businesses are entitled to be made whole — and, under lender safeguards, to be made whole before construction displaces them. A Resettlement Action Plan is the document that sets out how that will happen, and then the evidence record proving it did. Most of that record is still assembled from spreadsheets, paper census forms, photographs on somebody's phone and a folder of scanned payment vouchers. That is why the completion audit at the end of a project is so often a reconstruction exercise rather than a report — the information existed, but never in one place, and rarely with a reliable trail of who changed what and when.

One chain, from census to completion audit

Land acquisition and resettlement runs in a fixed sequence, and every step inherits the integrity of the one before it. A census of project-affected persons fixes who is eligible, against a cut-off date that has to be set, disclosed publicly and then defended for the life of the project. A socio-economic baseline captures what livelihoods looked like beforehand, because restoration can only be measured against it. Valuation puts a defensible figure on every affected asset at full replacement cost — no depreciation, no deduction for salvage. An entitlement matrix turns those losses into specific entitlements by loss category and tenure, including for occupants with no formal title. Compensation is then delivered by the project or its paying agent, recorded against each entitlement and reconciled back to the register. Grievances are logged, investigated and closed inside the timeframes the grievance redress mechanism committed to. Livelihood restoration is tracked until outcomes, not merely payments, can be evidenced.

Holding all of that in one system is the difference between a report you can produce and a report you have to rebuild. Every change is attributed to a named user and time-stamped, so an independent monitor or lender's reviewer can trace any figure in the final report back to the field record it came from.

Built around the standards that gate financing

The workflow follows IFC Performance Standard 5 and World Bank ESS-5, the two frameworks that govern involuntary resettlement on donor-financed and commercially-financed infrastructure, and it maps cleanly onto AfDB Operational Safeguard 2 and the Equator Principles for projects financed under those regimes. These are not documentation preferences — deliverables have to be cleared by the lender, and disbursement is increasingly tied to compliance milestones. Audit-ready exports are therefore a first-class output rather than a reporting afterthought, and national requirements sit alongside the lender's, since gazetted crop and tree rates and statutory acquisition procedures still apply.

Field data collection that assumes no network

Census and valuation work happens where the project is, which is usually where connectivity is not. Enumerators register households, enumerate structures and crops, photograph assets and capture GPS boundaries entirely offline; records sync when a connection returns, with conflicts surfaced rather than silently overwritten. Supervisors see coverage and data quality as the survey progresses, instead of discovering gaps weeks later during quality assurance.

Who it is for

Three groups, with different reasons for wanting the same record. The environmental and social consultancies who are contracted to deliver the RAP and currently rebuild a bespoke database on every project. The implementing agencies and project owners who carry the obligation and must answer for it long after the consultant has demobilised. And the lenders and independent monitors who have to be satisfied that compensation reached the right people, at replacement cost, before displacement. SmartLARMS is built in East Africa for projects in emerging markets, where field conditions, customary tenure and mobile-money disbursement are the normal case rather than the exception — not a Western enterprise tool with a regional configuration bolted on.

GET STARTED

Bring the case that broke your last RAP.

Thirty minutes on a demonstration project — not a customer's data, which we would not show you and would not show them either. The useful version of this call is you describing what went wrong on your last one, and us saying whether this would have caught it.

This goes to Solomon, who will reply within a working day. Anything you describe about a live project stays between us — we do not use client situations as marketing.