Workflow guide

A RAP is a chain of evidence, not a document.

A stage-by-stage guide to preparing, implementing and closing a Resettlement Action Plan, from screening and census through compensation, livelihood restoration and completion audit.

  1. 01

    Project preparation

    Set the project boundary, affected components, responsibilities, lender requirements and evidence plan before fieldwork begins.

    Understand the workflow →
  2. 02

    Screening

    Identify physical and economic displacement, land-use restrictions, likely affected groups and the instrument the project requires.

    Read the RAP guide →
  3. 03

    Census

    Identify affected people and households before the cut-off date, with enough identity, contact and claim information to support later decisions.

    Use the census questionnaire →
  4. 04

    Socio-economic baseline

    Record household composition, income, assets, services and vulnerability so restoration can be measured against a credible baseline.

    Read the field guide →
  5. 05

    Asset inventory

    Measure parcels, structures, crops, trees and improvements while the evidence still exists and the affected person can verify it.

    Use the asset form →
  6. 06

    Valuation

    Apply a defensible valuation basis, current inputs and transaction costs, with exceptions and approvals visible rather than buried in a workbook.

    Understand replacement cost →
  7. 07

    Entitlement matrix

    Turn the standard and project impacts into explicit eligibility, loss categories, entitlements, responsibilities and delivery timing.

    Build the matrix →
  8. 08

    RAP preparation

    Assemble the evidence, budget, implementation arrangements, consultation record, livelihood measures and monitoring plan into the RAP instrument.

    Start with the terms of reference →
  9. 09

    Disclosure and consultation

    Explain impacts, rights, valuation, timing and grievance routes in accessible form, and preserve what was asked, answered and changed.

    See the approval workflow →
  10. 10

    Compensation

    Make entitlements payable, reconcile approvals to payment records and keep exceptions traceable from the PAP record to the transaction.

    See the record model →
  11. 11

    Relocation

    Coordinate notice, readiness, replacement sites, transitional support and the evidence that movement was voluntary where consent is required.

    Review the implementation stages →
  12. 12

    Livelihood restoration

    Deliver measures matched to the baseline and affected livelihood, then monitor whether income, production or access has actually recovered.

    Read the livelihood guide →
  13. 13

    Grievance management

    Provide accessible intake, classification, responsibility, escalation, response and closure without exposing sensitive cases to the wrong audience.

    Use the grievance log →
  14. 14

    Monitoring

    Track activity, output and outcome indicators against a baseline, with overdue commitments and unresolved cases visible to the right reviewer.

    Define monitoring indicators →
  15. 15

    Completion audit

    Test whether the RAP objectives were achieved, not merely whether payments were processed, and preserve the evidence behind the conclusion.

    Read the completion audit guide →

The practical test

Can someone verify the decision?

At each stage, preserve the source, decision, responsibility, date and affected person’s opportunity to check the record. That is what turns a sequence of activities into a RAP that can survive review, implementation and completion audit.

Keep the chain connected

SmartLARMS connects the PAP, asset, valuation, entitlement, payment, grievance and monitoring records so the final report can be evidenced from the project record rather than reconstructed from scattered files.

See how the workflow works →